SSD Data Recovery

SSD Data Recovery

Our Reviews

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I have been using Payam for probably a decade now. They have never been unable to recover data for me. Their skills and customer service are exemplary. Most recent was a SSD that would not detect in bios, previously I have had data recovered from a failed raid 5 array, a fire damaged drive and

Darren January 31, 2018

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My Laptop fell off the desk onto the floor and would not reboot and the disc was unreadable. The information on my laptop was worth many millions of dollars. I was extremely pleased that Payam was able to recover all my data when a normal computer repair company was not able to assist.

Michael Shenton October 27, 2016

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You get told and told everyday you should back up! yeah yeah my computers fine it wont happen to me. WRONG!!!! 6 years of family photos videos 1000’s mp3, 100’s emails, word docs etc all gone. The guys at Payam were amazingly confident they could get most of it back and they did and then

Troy October 28, 2016

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I have used Payam’s services for years and I have never been disappointed.

Kenneth George October 28, 2016

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Brilliant service founded on real expertise in the field – this is rare in this day and age. Here’s to Wes and Payam!

Geoffrey Jakes October 28, 2016

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This service is expensive but it is worth the money if you really need to recover your important data.

Anh D. October 28, 2016

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I was very impressed with the service you offered – and in particular your communication throughout the process. You did a great job and recovered all the data from a few drives of valuable information at a price that pales in comparison to the value of the data recovered.

Jye October 28, 2016

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Further to your email regarding the data recovery job you undertook for me, I want to say a huge thank you to everyone involved. Your persistence, skill and professionalism in recovering my data is very much appreciated. While the timeframe blew out and the effort required to recover the data proved to be much more

Ross Smith October 27, 2016

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I was very satisfied with the job that you guys did. It was quick, easy, helpful and accommodating. As a full-time student, I greatly appreciated the plan of payment I was put on that was offered to All my files were recovered from my drive and I can’t really be any happier. Thank you.

Jamie Dela Rosa October 27, 2016

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The service I received from Payam Data Recovery was excellent. We received a quote via email within 24 hours and the repair work was quick and they managed to get all files back. Very impressed!

Ceasar L. October 28, 2016

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The service was excellent. The team at Payam Data Recovery was happy to work around my needs and requests to make it happen.

Lydia von Rönge October 27, 2016

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Had a WD My Book Live that stopped working after 3 years. Had about 700GB of data on it. Payam informed me initially that the disk was full of bad sectors and they proceeded to recover all the files. Great job.

Nick Ni October 28, 2016

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I am surprised to see how you recover the data and the good communication provided. Initially, I though the data would lost anyway. Keep up the good work guys.

Sarah Hidayati October 27, 2016

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Clear, thorough and friendly communication throughout the process. They listened carefully to my needs and successfully recovered data for the lowest cost possible and in good time. Very impressive service.

Tony Robbis October 28, 2016

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We recently had both our Primary and backup data storage devices dine in the same week, Payam were quick, professional, communicated clearly and stuck to time frames, couldn’t have had a better experience.

Julio G. October 28, 2016

SSD data recovery services

Payam Data Recovery offers the most advanced Solid State Drive data recovery service available in New Zealand. If your SSD has suddenly become inaccessible, been damaged due to a liquid spill, suffered a power surge or suddenly failed, we can help.

Our team of extremely skilled and experienced data recovery engineers at our Auckland CBD lab can temporarily repair damaged SSDs.  

First things first, please power off the solid state drive (SSD), and do not use it any longer to prevent further damage. This gives us the best chance of getting your data back for you.

How much does it cost?


We offer 3 options depending how fast you need your data back.

$800 
Economy Service
(Not urgent)

Or just $75 a month over 12 months

Submit a job now

$2000 
Priority Service
(Urgent)

Or just $180 a month over 12 months

Submit a job now

$3500 
Emergency Service
(Super Urgent!)

Or just $325 a month over 12 months

Submit a job now

About our special case lab:
When conventional data recovery methods fail, we love a “Mission Impossible” task and don’t give up! . Special case projects may cost $2500 to $10,000 and may take several weeks or months even. We have been able to recover data in hundreds of cases where other data recovery specialists haven’t. We try harder than anybody else, put in more time, effort and hard work to help you get your important files back. Our Australian and New Zealand labs will work together to solve the most difficult problems to help you.


Note: All prices are in New Zealand dollars and include GST

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How long will it take?


This depends on what the problem is and how the device responds to any temporary repairs made (e.g firmware modifications or PCB repairs). Some data recovery jobs we work on can be done very quickly for example in 1 day, others can sometimes take weeks or months due to severe damage or rare spare parts needing to be ordered in.

On average, the Economy service may take at least 2-3 weeks, but has no guaranteed time frame, as Priority and Emergency jobs take precedence. We will keep you informed of the time required and remaining and you can always upgrade from Economy.

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How fast are the Priority and Emergency Services?

In straightforward cases, you may get your data back in 1-2 days instead of 2-3 weeks. In other cases, it may mean you get your data back in 1 week instead of much longer for our Economy service. Priority and Emergency services, are given #1 priority in our lab, and our best data recovery engineers will work around the clock to get your data back to you as fast as possible.

What is your success rate?


We have a 95-99% success rate for common problems, including hard drives with Bad Sectors/Read Errors (working very slowly); a damaged PCB (not powering on); a firmware corruption; a file system or partition corruption or simple data access problem due to being unable to connect the hard drive to your computer to make a backup.


If for some reason the data cannot be recovered, we will let you know the reason and provide you with as much information as we can. You will receive a 100% refund for any amount paid for the fixed prices advertised. Some problems cannot be fixed but the good news is, in most cases, with enough patience and effort, we’ll get your important files back!

Why choose us?

We are your best chance of getting your data back successfully in good condition. We know what to do, how to do it and will always do it in a safe and professional way.

  • Our team of data recovery engineers has access to specialised hardware, software and technology that nobody else in New Zealand has. E.g BGA chip off/rework equipment, firmware repair technology and chip off capability.
  • We are the only official data recovery partner with Western Digital in New Zealand.
  • We are the only Seagate-authorized data recovery provider in New Zealand.
  • Toshiba refers clients to us for data recovery on their products in Australia and New Zealand.
  • We have the biggest team of data recovery engineers in Australia and New Zealand, working together to help each other to help solve your problem and get your files back with the highest chance of success possible.
  • We will always be honest with you, answer all of your questions and keep you updated during the process. Our goal is to help you, if there is anything else you would like us to do for you please ask and we’ll always try to do it for you.

Ready to get started?

If you would like to deliver your SSD to us in person, or send the SSD to us by post/courier, please complet our online Submit a job form here.

You will be asked to decide if you would like the Economy, Priority or Emergency service, and given the option to pay upfront or take the 12 month payment plan. For the payment plan, we will ask only for the initial 1st month payment to start the work, then start the future monthly payments only if your data can be recovered, and only after the data recovery work is actually completed. A credit card is required for this option.

Once you complete this form, it will provide you with a PDF file that is a combined ‘Submit a job form’ and tax invoice/receipt to print and include in the box with your SSD, an optional address label and your Job number.

The next step is to post it or deliver your hard drive to the lab closest to you to get started today.

Auckland CBD Lab location

Payam Data Recovery
Suite 1007, Level 10
300 Queen Street
Auckland CBD, 1010
New Zealand.
Phone: 0800 000 189

We are open from 9am to 6pm, 7 days per week.

International customers are welcome! All prices are in New Zealand Dollars.
When posting a SSD to us, please pack it with at least 3-4 cm of bubble wrap on all sides to protect it during transit to protect it from further damage. Do not send us any cables or power adapters.

If you would like to bring the SSD to our office in person, you are welcome to visit us during our business hours of 9am to 6pm, 7 days a week, no appointment needed.

Feel free to call us on 0800 000 189 (or +64 98877212 for overseas callers) if you have any other questions.

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