SSD Data Recovery

SSD Data Recovery

Our Reviews

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Coming back home from an overseas conference trip, the last thing I needed was to be greeted by a non-starting desktop. I was desperate to recover my data, especially my ‘just-completed’ tax return information! PAYAM was recommended by my local IT repair shop as well as by the work IT personnel. It was worth every

Hkang October 28, 2016

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After visiting an apple store and learning my Macbook Pro had bad sectors I researched data recovery and tried Payam. They have managed to recover every file I needed, Including more than 2000 priceless photographs. I highly recommend them.

Eric Fariss October 28, 2016

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They are very honest and responsive, and the cost was very fair. I’m glad that I took my very important hard drive to them.

Vangie Taylor October 28, 2016

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The server we use to store all our small business files blew up and Payam were able to do a full data recovery. They were fast, professional and communicated clearly throughout the process. Highly recommended.

Amy Mault October 28, 2016

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I was so glad my data was all good once I got it back from Payam, Thank you for retrieving my data!

Max Rarates October 28, 2016

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I too was bitten by the “why didn’t I backup my data!” regret. I thought 14 years of photos, music and business files were simply dead and gone until I discovered Payam. Great service, 100% of everything restored. It does cost, but worth it! Thanks

Beth Ammerman October 28, 2016

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You get told and told everyday you should back up! yeah yeah my computers fine it wont happen to me. WRONG!!!! 6 years of family photos videos 1000’s mp3, 100’s emails, word docs etc all gone. The guys at Payam were amazingly confident they could get most of it back and they did and then

Troy October 28, 2016

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After being quoted by a competitor almost double the price I decided to give these guys a go. Not only was I blown away by the helpful advice shown by the staff I was also relieved to hear that it was going to cost a fraction of the price original stated. These guys are the

James Cowan October 28, 2016

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After a new Samsung 850 Pro SSD got corrupted while I was downloading files to my Mac, Craig and Vinh in Melbourne came to the rescue and recovered 340GB worth of files that I thought I’d lost forever. It was an absolute life saver as these were critical files needed for a video job I’d

Niranjan Reddy January 31, 2018

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Fast, friendly, efficient service, clearly priced on the web page. Conveniently located in the centre of town. Offered to keep a copy of data until I have created my own back-up. Great communication throughout. Seamless operation. Thanks!

E Kosa October 28, 2016

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Clear, thorough and friendly communication throughout the process. They listened carefully to my needs and successfully recovered data for the lowest cost possible and in good time. Very impressive service.

Tony Robbis October 28, 2016

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Payam did what I needed in good time and with good communication.  Thank you.

Craig Gill October 28, 2016

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It is quite nervous for me to choose a company to recover my data as you know the data worth a lot, much more than the device itself nowadays, after reading some reviews I decide to choose your company as at least I can come into your office and talk to someone, I am glad

Jerry Nguyen October 27, 2016

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Fantastic! Clearly explained the steps and options and then over delivered. Don’t waste your time (and money) with anyone else.

Lindor Jonuzi October 28, 2016

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This company, Payam, is fantastic. They recovered all my data within the week and the service was impeccable. I was well informed throughout the whole process of how my job was progressing and since this was the first time I had to use this type of data recovery service this gave me peace of mind.

Ziata Guitars October 28, 2016

SSD data recovery services

Payam Data Recovery offers the most advanced Solid State Drive data recovery service available in New Zealand. If your SSD has suddenly become inaccessible, been damaged due to a liquid spill, suffered a power surge or suddenly failed, we can help.

Our team of extremely skilled and experienced data recovery engineers at our lab can temporarily repair damaged SSDs.  

First things first, please power off the solid state drive (SSD), and do not use it any longer to prevent further damage. This gives us the best chance of getting your data back for you.

How much does it cost?


We offer 3 options depending how fast you need your data back.

$800 
Economy Service
(Not urgent)

Or just $75 a month over 12 months

Submit a job now

$2000 
Priority Service
(Urgent)

Or just $180 a month over 12 months

Submit a job now

$3500 
Emergency Service
(Super Urgent!)

Or just $325 a month over 12 months

Submit a job now

How long will it take?


This depends on what the problem is and how the device responds to any temporary repairs made (e.g firmware modifications or PCB repairs). Some data recovery jobs we work on can be done very quickly for example in 1 day, others can sometimes take weeks or months due to severe damage or rare spare parts needing to be ordered in.

On average, the Economy service may take at least 2-3 weeks, but has no guaranteed time frame, as Priority and Emergency jobs take precedence. We will keep you informed of the time required and remaining and you can always upgrade from Economy.

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How fast are the Priority and Emergency Services?

In straightforward cases, you may get your data back in 1-2 days instead of 2-3 weeks. In other cases, it may mean you get your data back in 1 week instead of much longer for our Economy service. Priority and Emergency services, are given #1 priority in our lab, and our best data recovery engineers will work around the clock to get your data back to you as fast as possible.

What is your success rate?


We have a 95-99% success rate for common problems, including hard drives with Bad Sectors/Read Errors (working very slowly); a damaged PCB (not powering on); a firmware corruption; a file system or partition corruption or simple data access problem due to being unable to connect the hard drive to your computer to make a backup.


If for some reason the data cannot be recovered, we will let you know the reason and provide you with as much information as we can. You will receive a 100% refund for any amount paid for the fixed prices advertised. Some problems cannot be fixed but the good news is, in most cases, with enough patience and effort, we’ll get your important files back!

Why choose us?

We are your best chance of getting your data back successfully in good condition. We know what to do, how to do it and will always do it in a safe and professional way.

  • Our team of data recovery engineers has access to specialised hardware, software and technology that nobody else in New Zealand has. E.g BGA chip off/rework equipment, firmware repair technology and chip off capability.
  • We are the only official data recovery partner with Western Digital in New Zealand.
  • We are the only Seagate-authorized data recovery provider in New Zealand.
  • Toshiba refers clients to us for data recovery on their products in Australia and New Zealand.
  • We have the biggest team of data recovery engineers in Australia and New Zealand, working together to help each other to help solve your problem and get your files back with the highest chance of success possible.
  • We will always be honest with you, answer all of your questions and keep you updated during the process. Our goal is to help you, if there is anything else you would like us to do for you please ask and we’ll always try to do it for you.

Ready to get started?

If you would like to deliver your SSD to us in person, or send the SSD to us by post/courier, please complet our online Submit a job form here.

This form will ask you to select one of three service options we offer. Payment will only be required upon completion of your job. If for any reason your data is not recoverable, there will be no payment required.

Once you complete this form, it will provide you with a PDF file that is a combined ‘Submit a job form’ and tax invoice/receipt to print and include in the box with your SSD, an optional address label and your Job number.

The next step is to post it or deliver your hard drive to the lab closest to you to get started today.

Auckland CBD Office location

Payam Data Recovery
Level 31
48 Shortland Street
Auckland, 1010
New Zealand.
Phone: 0800 000 189

We are open from 9.30am to 5.30pm, Monday to Friday.

International customers are welcome! All prices are in New Zealand Dollars.
When posting a SSD to us, please pack it with at least 3-4 cm of bubble wrap on all sides to protect it during transit to protect it from further damage. Do not send us any cables or power adapters.

If you would like to bring the SSD to our office in person, you are welcome to visit us during our business hours of 9.30am to 5.30pm, Monday to Friday, no appointment needed.

Feel free to call us on 0800 000 189 (or +64 93522064 for overseas callers) if you have any other questions.

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