SSD Data Recovery

SSD Data Recovery

Our Reviews

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Very professional outfit. Kept me informed, were prompt in getting back to me and it seems like they enjoy what they do. very satisfied with their service and work. I will definitely recommend them to anyone that needs their data recovered from dead or defective disks.

Aaron D October 28, 2016

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So thrilled you could get all of my baby photos back after my 2 year old dropped my Mac Book laptop on the ground. So happy I found you after my Apple guy said it was impossible. Awesome service!

Claire Ammerman October 28, 2016

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Best service yet for retrieving data removed in error. Great advice, professionalism and care. Thanks heaps Craig.

John Hipwell October 28, 2016

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Excellent work achieved without delay.  I thank you.

Doug Smith October 28, 2016

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An exceptional service, uncompromised quality, excellent customer service and job well done. Highly recommended. Don’t go anywhere if need your data back at any cost. Just use Payam and sit back and relax 🙂 Keep up the good work team

Mudassar Hafeez October 28, 2016

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Great staff and very helpful. They have recovered data for me a number of times.

Keith Adams October 28, 2016

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My company was recently unfortunate enough to have one of our hard disks fail. Unfortunately, this caused our back up drive to corrupt also, and the result was a loss of months of work. Mark and the team at PAYAM successfully retrieved ALL of our precious data, and provided top-notch service along the way. I

Kane Mcervale October 28, 2016

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Understanding, efficient and quick service. Mark very knowledgable and was able to assist me by retrieving my ‘lost’ information from a time capsule with patience and ability. Thank you.

Kirsty Walker October 28, 2016

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My experience was nothing less that perfect. Great Service, seamless process and great outcome. The guys were able to recover 200GB worth of critical Data from a MacBook Air device. All in all a positive experience. Thanks a lot

Mulham October 28, 2016

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Simply the best 🙂

Frederic Lai Tham October 28, 2016

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Excellent service and in a timely manner – i.e. straight away. I would recommend these guys to anyone and I would definitely use them again should the need aver arise again which I hope never does!

Albert Spickler October 28, 2016

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Hi, i was extremely happy, you recovered all of the videos from our MacBook and especially the one we thought we had lost, a very special and funny video of our son. Priceless!

Karl Balian October 27, 2016

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Fast, friendly, efficient service, clearly priced on the web page. Conveniently located in the centre of town. Offered to keep a copy of data until I have created my own back-up. Great communication throughout. Seamless operation. Thanks!

E Kosa October 28, 2016

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Clear, thorough and friendly communication throughout the process. They listened carefully to my needs and successfully recovered data for the lowest cost possible and in good time. Very impressive service.

Tony Robbis October 28, 2016

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Craig Nevans from PAYAM data recovery I own a recording studio and have had success with PAYAM,i recommend any commercial recording studios, musicians with home studios, Multimedia business etc to use the service PAYAM data recovery in the result of a system failure. Thankyou Craig for restoring my files and preventing my business from incurring

Cavern S October 28, 2016

SSD data recovery services

Payam Data Recovery offers the most advanced Solid State Drive data recovery service available in New Zealand. If your SSD has suddenly become inaccessible, been damaged due to a liquid spill, suffered a power surge or suddenly failed, we can help.

Our team of extremely skilled and experienced data recovery engineers at our lab can temporarily repair damaged SSDs.  

First things first, please power off the solid state drive (SSD), and do not use it any longer to prevent further damage. This gives us the best chance of getting your data back for you.

How much does it cost?


We offer 3 options depending how fast you need your data back.

$800 
Economy Service
(Not urgent)

$2000 
Priority Service
(Urgent)

$3500 
Emergency Service
(Super Urgent!)

How long will it take?


This depends on what the problem is and how the device responds to any temporary repairs made (e.g firmware modifications or PCB repairs). Some data recovery jobs we work on can be done very quickly for example in 1 day, others can sometimes take weeks or months due to severe damage or rare spare parts needing to be ordered in.

On average, the Economy service may take at least 2-3 weeks, but has no guaranteed time frame, as Priority and Emergency jobs take precedence. We will keep you informed of the time required and remaining and you can always upgrade from Economy.

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How fast are the Priority and Emergency Services?

In straightforward cases, you may get your data back in 1-2 days instead of 2-3 weeks. In other cases, it may mean you get your data back in 1 week instead of much longer for our Economy service. Priority and Emergency services, are given #1 priority in our lab, and our best data recovery engineers will work around the clock to get your data back to you as fast as possible.

What is your success rate?


We have a 95-99% success rate for common problems, including hard drives with Bad Sectors/Read Errors (working very slowly); a damaged PCB (not powering on); a firmware corruption; a file system or partition corruption or simple data access problem due to being unable to connect the hard drive to your computer to make a backup.


If for some reason the data cannot be recovered, we will let you know the reason and provide you with as much information as we can. You will receive a 100% refund for any amount paid for the fixed prices advertised. Some problems cannot be fixed but the good news is, in most cases, with enough patience and effort, we’ll get your important files back!

Why choose us?

We are your best chance of getting your data back successfully in good condition. We know what to do, how to do it and will always do it in a safe and professional way.

  • Our team of data recovery engineers has access to specialised hardware, software and technology that nobody else in New Zealand has. E.g BGA chip off/rework equipment, firmware repair technology and chip off capability.
  • We are the only official data recovery partner with Western Digital in New Zealand.
  • We are the only Seagate-authorized data recovery provider in New Zealand.
  • Toshiba refers clients to us for data recovery on their products in Australia and New Zealand.
  • We have the biggest team of data recovery engineers in Australia and New Zealand, working together to help each other to help solve your problem and get your files back with the highest chance of success possible.
  • We will always be honest with you, answer all of your questions and keep you updated during the process. Our goal is to help you, if there is anything else you would like us to do for you please ask and we’ll always try to do it for you.

Ready to get started?

If you would like to deliver your SSD to us in person, or send the SSD to us by post/courier, please complet our online Submit a job form here.

This form will ask you to select one of three service options we offer. Payment will only be required upon completion of your job. If for any reason your data is not recoverable, there will be no payment required.

Once you complete this form, it will provide you with a PDF file that is a combined ‘Submit a job form’ and tax invoice/receipt to print and include in the box with your SSD, an optional address label and your Job number.

The next step is to post it or deliver your hard drive to the lab closest to you to get started today.

Auckland CBD Office location

Payam Data Recovery
Level 8, 139 Quay Street,
Auckland, 1010
New Zealand.
Phone: 0800 000 189

We are open from 9.30am to 5.30pm, Monday to Friday.

International customers are welcome! All prices are in New Zealand Dollars.
When posting a SSD to us, please pack it with at least 3-4 cm of bubble wrap on all sides to protect it during transit to protect it from further damage. Do not send us any cables or power adapters.

If you would like to bring the SSD to our office in person, you are welcome to visit us during our business hours of 9.30am to 5.30pm, Monday to Friday, no appointment needed.

Feel free to call us on 0800 000 189 (or +64 93522064 for overseas callers) if you have any other questions.

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