Contact us

Contact us

Open from 10am to 6pm, Monday to Friday.

Toll-free phone number: 0800 000 189
Phone number for International customers:
+64 9 88 77 212.

If you have an inquiry regarding data recovery assistance, contact us now! We will answer your questions as soon as possible.

Find our Auckland data recovery lab at:
Payam Data Recovery
Suite 1007, Level 10
300 Queen Street
Auckland CBD, 1010
New Zealand

No appointment is needed, drop in and visit us anytime within our posted business hours.

You can bring your device to our office by yourself, or have your it delivered to this address via post/courier. If this is the case, please do your best to ensure that it is packed in a well-protected state to prevent further damage.

Our website also has a live chat service available, located in the bottom right corner of every page. If we are online, you can use this function to start a conversation instantly.

Emergency Service:
If you are in a data-loss crisis or require other urgent work outside of our regular business hours, consider using our Emergency Service.

Phone: 0800 890 115
Keep in mind, the minimum cost for this is $2000.

Parking Advice:

The closest and most convenient parking option is within the Atrium Carpark at 130 Albert Street, Auckland. The Atrium Carpark entrance can be accessed through the Crowne Plaza Hotel entry on Albert Street. From here, the walk to our office is short. See: for more information. See the parking rates here.

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Our Reviews

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Great customer service, and work time. When my sever crashed and looked to have lost my thousands of hours worth of work… They worked their magic and got 100% of my files back! Highly recommended! Great start to the week!!

Angus Keenan January 31, 2018

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Thank you to the team of data recovery specialists at Payam. After much despair from seeking recovery services elsewhere and being told my data was unrecoverable, I sought out Payam. Wished I’d gone there first. They were able to recover all of my irreplaceable valuable information (documents, photos, music files etc) which I thought had

John Schaeffer October 27, 2016

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