Submit a job
If you would like to deliver your device to us to start the data recovery process, please submit a new job online. If you would like to request a quote instead, please go to this form.
Once we get all your contact details, information about the most important files you need recovered and process the payment, we can start the process and you will be on your way to getting your files back!
You can either pre-pay in full by credit card or Paypal to get the cheapest option, or pay over 12 months using our payment plan option.
After you submit this form and pay by credit card or Paypal, you will be provided with 3 things:
- A ‘submit a job’ form – This is a a PDF file that will show your Job number with us. Please print this page and include it with your device when you deliver it to us in person or by post/courier.
- An address label, this is for your convenience and is optional. Please use this if you are sending your device to us by post or courier to save you time on labelling the parcel. It will show our delivery address and your contact details as the sender. This is not pre-paid , it’s just a label to save you time.
- A copy of your tax invoice for your payment for your records. If you would like the name changed or any other details changed – contact us by email (customer firstname.lastname@example.org) and we would be happy to make the changes for you and send it back to you.
Select your device type below to get started