SSD Data Recovery

Our Reviews

Payam was very effective, efficient and professional in recovering all data from my MacBook Pro, good Sydney location and open to meet post business demand, (till 6pm), worth a try every data issue time!

Geoff Wells October 28, 2016

So impressed, not only were they able to recover all my data but they are extremely professional. For free, they quoted me a price within a day and took into account my student status. Additionally, they showed me how to access all the recovered data and called me back a week later to see if

Katherine Pearce October 28, 2016

I have been using Payam for probably a decade now. They have never been unable to recover data for me. Their skills and customer service are exemplary. Most recent was a SSD that would not detect in bios, previously I have had data recovered from a failed raid 5 array, a fire damaged drive and

Darren January 31, 2018

I was extremely happy with the service I received! I thought I had lost my entire university thesis and various other important files when I had spilt tea on my MacBook. I searched tirelessly for a company that would not only be able to retrieve the data at a reasonable price, but one that I

Bernadette Marie O’Farrell October 27, 2016

My Laptop fell off the desk onto the floor and would not reboot and the disc was unreadable. The information on my laptop was worth many millions of dollars. I was extremely pleased that Payam was able to recover all my data when a normal computer repair company was not able to assist.

Michael Shenton October 27, 2016

PAYAM has again recovered my files and work history within the time frame that i needed them back. I would recommend this service to anyone who thinks that their files are lost forever. Payam’s knowledge and professional service make a distressing occurrence a walk in the park. Cheers Payam.

Aaron Hare October 28, 2016

The team at Payam retrieved data from my very sick MAC laptop and an old hard drive (from 2003 !!!) I can’t thank them enough. I now have all my children photo’s that I thought were long gone and all the files for my business. I can’t recommend this company enough.

Justine October 28, 2016

It took a little time, but every moment was worth it. They were very professional and kept me posted along the line as to what was happening. Recovered all my data, allowed me to pay over instalments. Took a bad situation I created and made it better. Highly recommend for data recovery, these guys know

Paul Julian October 28, 2016

Craig Nevans from PAYAM data recovery I own a recording studio and have had success with PAYAM,i recommend any commercial recording studios, musicians with home studios, Multimedia business etc to use the service PAYAM data recovery in the result of a system failure. Thankyou Craig for restoring my files and preventing my business from incurring

Cavern S October 28, 2016

Clear, thorough and friendly communication throughout the process. They listened carefully to my needs and successfully recovered data for the lowest cost possible and in good time. Very impressive service.

Tony Robbis October 28, 2016

Understanding, efficient and quick service. Mark very knowledgable and was able to assist me by retrieving my ‘lost’ information from a time capsule with patience and ability. Thank you.

Kirsty Walker October 28, 2016

Thank you for the excellent work. You had saved my all data from being lost.

Stuart Morley October 28, 2016

Your work was prompt, efficient and achieved 100% recovery. Excellent work and excellent service.

Wallace McGee October 27, 2016

After visiting an apple store and learning my Macbook Pro had bad sectors I researched data recovery and tried Payam. They have managed to recover every file I needed, Including more than 2000 priceless photographs. I highly recommend them.

Eric Fariss October 28, 2016

So thrilled you could get all of my baby photos back after my 2 year old dropped my Mac Book laptop on the ground. So happy I found you after my Apple guy said it was impossible. Awesome service!

Claire Ammerman October 28, 2016

SSD data recovery services

Payam Data Recovery offers the most advanced Solid State Drive data recovery service available in New Zealand. If your SSD has suddenly become inaccessible, been damaged due to a liquid spill, suffered a power surge or suddenly failed, we can help.

Our team of extremely skilled and experienced data recovery engineers at our lab can temporarily repair damaged SSDs.

First things first, please power off the solid state drive (SSD), and do not use it any longer to prevent further damage. This gives us the best chance of getting your data back for you.

How much does it cost?

We offer 3 options depending how fast you need your data back.

$800
Economy Service
(Not urgent)

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$2000
Priority Service
(Urgent)

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$3500
Emergency Service
(Super Urgent!)

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How long will it take?

This depends on what the problem is and how the device responds to any temporary repairs made (e.g firmware modifications or PCB repairs). Some data recovery jobs we work on can be done very quickly for example in 1 day, others can sometimes take weeks or months due to severe damage or rare spare parts needing to be ordered in.

On average, the Economy service may take at least 2-3 weeks, but has no guaranteed time frame, as Priority and Emergency jobs take precedence. We will keep you informed of the time required and remaining and you can always upgrade from Economy.

How fast are the Priority and Emergency Services?

In straightforward cases, you may get your data back in 1-2 days instead of 2-3 weeks. In other cases, it may mean you get your data back in 1 week instead of much longer for our Economy service. Priority and Emergency services, are given #1 priority in our lab, and our best data recovery engineers will work around the clock to get your data back to you as fast as possible.

What is your success rate?

We have a 95-99% success rate for common problems, including hard drives with Bad Sectors/Read Errors (working very slowly); a damaged PCB (not powering on); a firmware corruption; a file system or partition corruption or simple data access problem due to being unable to connect the hard drive to your computer to make a backup.

If for some reason the data cannot be recovered, we will let you know the reason and provide you with as much information as we can. You will receive a 100% refund for any amount paid for the fixed prices advertised. Some problems cannot be fixed but the good news is, in most cases, with enough patience and effort, we’ll get your important files back!

Why choose us?

We are your best chance of getting your data back successfully in good condition. We know what to do, how to do it and will always do it in a safe and professional way.

Our team of data recovery engineers has access to specialised hardware, software and technology that nobody else in New Zealand has. E.g BGA chip off/rework equipment, firmware repair technology and chip off capability.
We are the only official data recovery partner with Western Digital in New Zealand.
We are the only Seagate-authorized data recovery provider in New Zealand.
Toshiba refers clients to us for data recovery on their products in Australia and New Zealand.
We have the biggest team of data recovery engineers in Australia and New Zealand, working together to help each other to help solve your problem and get your files back with the highest chance of success possible.
We will always be honest with you, answer all of your questions and keep you updated during the process. Our goal is to help you, if there is anything else you would like us to do for you please ask and we’ll always try to do it for you.

Ready to get started?

If you would like to deliver your SSD to us in person, or send the SSD to us by post/courier, please complet our online Submit a job form here.

This form will ask you to select one of three service options we offer. Payment will only be required upon completion of your job. If for any reason your data is not recoverable, there will be no payment required.

Once you complete this form, it will provide you with a PDF file that is a combined ‘Submit a job form’ and tax invoice/receipt to print and include in the box with your SSD, an optional address label and your Job number.

The next step is to post it or deliver your hard drive to the lab closest to you to get started today.

Auckland CBD Office location

Payam Data Recovery
Level 8, 139 Quay Street,
Auckland, 1010
New Zealand.
Phone: 0800 000 189

We are open from 9.30am to 5.30pm, Monday to Friday.

International customers are welcome! All prices are in New Zealand Dollars.
When posting a SSD to us, please pack it with at least 3-4 cm of bubble wrap on all sides to protect it during transit to protect it from further damage. Do not send us any cables or power adapters.

If you would like to bring the SSD to our office in person, you are welcome to visit us during our business hours of 9.30am to 5.30pm, Monday to Friday, no appointment needed.

Feel free to call us on 0800 000 189 (or +64 93522064 for overseas callers) if you have any other questions.

Submit a job now